Terms & Conditions

Effective date: October 13, 2026

These Terms & Conditions apply when you use this website, request an estimate, or book a service with PR Sparkling Cleaning (“we,” “us,” or “our”). By using this website or our services, you agree to these terms.

1. Our Services

PR Sparkling Cleaning provides residential and commercial cleaning services in Johnson City, Tennessee and the surrounding Tri-Cities area. The services available, the areas we serve, and our hours may change at any time.

2. Estimates and Pricing

Estimates are free and are based on the information and photos you provide. If the size, condition, or scope of the job turns out to be different from what was described, we will tell you and agree on any change in price with you before the work continues. Promotions and discounts cannot be combined unless we say otherwise.

3. Booking, Rescheduling, and Cancellations

An appointment requested through this website is confirmed once we contact you to confirm the details. If you need to reschedule or cancel, please let us know as early as possible so we can offer the time to another customer. We may need to reschedule because of weather, illness, or other circumstances outside our control, and we will notify you promptly if we do.

4. Access and Customer Responsibilities

  • Provide safe access to the property at the scheduled time, including working water and electricity.
  • Secure pets, and put away cash, jewelry, and other valuable or fragile items before we arrive.
  • Tell us in advance about anything that needs special care, and about any hazards on the property.

5. Payment

Payment is due as agreed when your service is confirmed. We will tell you the accepted payment methods at that time.

6. Satisfaction and Concerns

If you are not satisfied with any part of your cleaning, please contact us promptly after the service so we have the chance to review it and make it right.

7. Text Messages (SMS)

By providing your mobile number and agreeing to receive text messages, you consent to receive messages from PR Sparkling Cleaning about your estimate, your appointments, and related customer service. Message frequency varies. Message and data rates may apply.

Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchasing any service. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

8. Use of This Website

The content on this website is provided for general information and belongs to PR Sparkling Cleaning or its licensors. You may not copy it for commercial use, misuse the site, or attempt to interfere with how it works. We try to keep the information here accurate and current, but we do not guarantee that it is free of errors.

9. Limitation of Liability

To the fullest extent permitted by law, PR Sparkling Cleaning is not liable for indirect, incidental, or consequential damages arising from the use of this website. Nothing in these terms limits any rights you have under applicable law.

10. Governing Law

These terms are governed by the laws of the State of Tennessee.

11. Changes to These Terms

We may update these terms from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

PR Sparkling Cleaning
4397 Bristol Highway, Johnson City, TN 37601
Phone: (423) 963-8389
Email: prsparklingclean@gmail.com